Privacy Policy

EffectiveDate: 02/10/2025

At Rose Cat Rescue ("we", "us", or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, use our services, or engage with our content. By using our website at www.rosecatrescue.co.uk ("Site"), you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with ourSite:

1.1 Personal Identifiable Information (PII)

Adoption Applications:
When you submit an adoption application, we collect personal details such as your name, address, email, phone number, and other relevant information needed to process the adoption.

Donations: If you make a donation, we collect financial information, including your payment details (credit card information, PayPal account, etc.), name, and contact information.

Volunteers: If you apply to volunteer with us, we may collect your personal information, work history, and availability.

Newsletter Sign-ups: When you sign up for our newsletter, we collect your email address to send you updates and news about our rescue efforts.

1.2 Non-Personal Information

We also collect non-personal information such as:

Log Data: Information about your use of the Site, including your IP address, browser type, device information, pages you visit, and timestamps.

Cookies: We use cookies to enhance your experience on the Site. Cookies are small data files placed on your device that help us analyse website traffic, personalise your experience, and remember your preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

2.1 To Provide and Improve Our Services

Processing adoption applications and matching you with a cat for adoption.

Processing donations and issuing receipts for tax purposes. Organising and managing volunteer opportunities. Sending newsletters, updates, and other information related to our charity’s work.

2.2 To Communicate With You

Responding to your inquiries, questions, and requests.

Sending important notifications, such as updates on your adoption application or volunteer status.

Sharing information about fundraising events, campaigns, and news related to the charity.

2.3 To Enhance User Experience

To improve the functionality and content of the Site by understanding how users interact with it.

To personalise content and advertisements (if applicable) based on your preferences.

2.4 Legal Compliance

To comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These steps include:

Using encryption technologies such as SSL (Secure Socket Layer) for online transactions.

Restricting access to personal information to authorised personnel only.

Regularly reviewing our security procedures to maintain an appropriate level of protection.While we strive to protect your information, no data transmission over the internet or electronic storage method can be 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who help us operate the Site or process transactions (e.g., payment processors, email service providers, etc.).

Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as a subpoena or court order.

With Your Consent:
We may share your information if you have given us explicit consent to do so, such as when participating in a charity event or campaign.

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Correction

You can access, correct, or update your personal information by contacting us at nikki@rosecatrescue.co.uk.

5.2 Data Deletion

If you no longer wish to receive communications from us or want us to delete your information, you can contact us at nikki@rosecatrescue.co.uk, and we will make reasonable efforts to delete your data, subject to legal obligations.

5.3 Opt-Out of Marketing Communications

If you no longer wish to receive marketing emails or newsletters, you can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly at nikki@rosecatrescue.co.uk.

5.4 Cookies

You have the option to control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect your ability to use some features of the Site.

6. Third-Party Websites

Our Site may contain links to third-party websites that are not controlled by us. This Privacy Policy applies only to information collected through our Site, and we are not responsible for the privacy practices of external sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our Site is not intended for use by person(s) under the age of 18. We do not knowingly collect personal information from person(s). If we become aware that we have inadvertently collected information from a person(s) under the age of 18, wewill take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will post the revisedPrivacy Policy on this page and update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Rose Cat Rescue
Email: nikki@rosecatrescue.co.uk

By using our Site, you consent to the collection and use of your information as outlined in this Privacy Policy.